Contacting Care Support

There are two easy ways to reach our Care Support team:

Option 1: Email Us Directly

Send your question or concern to support@sevenstarling.com and we'll get back to you as soon as possible.

Option 2: Use the Help Center Chat

You can also reach us through the chat tool built into this website:

1. Look for the magnifying glass icon in the bottom right corner of your screen
2. Click it and type in your question — our AI assistant will search the Help Center to find an answer for you
3. If you still need help, you'll see an option to send our team an email directly from that window

Response Times

Once we receive your message, our Care Support team typically responds within 1–2 business days.